Minneapolis, MN, July 16, 2013 – NightOwl Discovery, a national leader in discovery management, today announced that they have earned kCura’s Relativity Best in Service designation, which recognizes Relativity Premium Hosting Partners who provide an exceptional Relativity experience for end users.
Through a voluntary audit, Relativity Best in Service partners demonstrate their expertise and experience hosting data in Relativity. kCura evaluates these partners in three areas: technical infrastructure, customer service, and product expertise. Additionally, Best in Service partners meet a set of requirements for their duration as a hosting partner, size of Relativity installations, and core Relativity certifications.
“We are pleased to have achieved the Best in Service designation,” said Tom Palladino, President of NightOwl. “Relativity is an industry standard for advanced document hosting and this is an important milestone for our discovery management group. The NightOwl team works hard to give our clients the best possible experience they can when using the platform.”
Relativity is one of the central components in NightOwl’s Discovery Management programs. These programs help organizations build a defensible, repeatable discovery process that is applicable across all matters, both large and small. By standardizing discovery on the Relativity platform, NightOwl’s clients are able to manage critical document collections, accelerate document review, meet production schedules, collaborate with counsel, and preserve and potentially reuse work product.
Since beginning to offer Relativity in 2010, several members of the NightOwl team have received Relativity Certified Administrator and Relativity Certified Sales Professional designations, and NightOwl has earned Relativity Certified Reseller status from kCura.
“We really enjoy working with the NightOwl team, and are excited to recognize them as a Relativity Best in Service partner,” said Andrew Sieja, President and CEO of kCura. “This demonstrates their commitment to providing a great Relativity experience for their clients.”
About NightOwl Discovery
NightOwl is a national leader in discovery management focused on providing world-class technology combined with a knowledgeable, highly trained staff to create efficient and effective Discovery Management solutions. Our unique solutions are built with the customer in mind and provide process consistency and cost predictability. Service excellence is at the core of everything we do. It starts with the dedication of each individual employee and is promoted by consistent communication and training, ensuring customer expectations are met and measurable results are achieved. Contact us today and let us create a Discovery Management solution crafted just for you that is repeatable, defensible and more cost effective than you thought possible. For more information, please visit www.nightowldiscovery.com.
Recognized as a “Leader” in Gartner’s 2013 E-Discovery Magic Quadrant, kCura are the developers of the e-discovery software Relativity, a web-based platform for the processing, review, analysis, and production of electronic data. Relativity has more than 75,000 active users worldwide from organizations including the U.S. Department of Justice and 95 of the top 100 law firms in the United States. Relativity also powers Method, kCura’s workflow and notification system for managing legal hold and risk assessment processes. kCura helps corporations, law firms, and government agencies meet e-discovery challenges by installing Relativity and Method on-premises and providing hosted, on-demand solutions through a global network of partners. kCura has been ranked the 31st fastest-growing technology company in North America on Deloitte’s Technology Fast 500 and named one of Chicago’s Top Workplaces by the Chicago Tribune. Please contact kCura at email@example.com or visit www.kcura.com for more information.
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